A - There are good and bad firms of solicitors just as there are good and bad accident management companies. If you happen to know of a good firm of solicitors experienced in dealing with motor accident claims, then all well and good – but even then ask whether they can provide you with all the services that GMC- have to offer? – replacement vehicles, vehicle repairs, vehicle recovery and storage – and if they do happen to offer these services, then ask yourself what a firm of solicitors is doing providing these types of service. After all solicitors are bound by strict rules to ensure that their clients interests do not come into conflict with other clients interests or the interests of the solicitors firm themselves. We mention this because we know that some firms of solicitors dealing in motor accident claims, happen to own their own car hire companies or garages and they may well push their clients down the road of using the services of those self owned companies. Often those companies will be owned by the wife (son, daughter, mother etc) of the senior partner of the solicitors practice, but the effect is often the same. Isn’t there a real possibility of conflict of interest arising where the solicitor is handling a claim for you the client which involves reclaiming monies owned by a company owned by the same solicitor?
By coming to GMC you can be sure that no such conflict of interest will arise. If your claim requires the services of a solicitor (and all claims involving personal injury are passed by us, on your authorization, to one of our panel of expert firms of solicitors), then you can be sure that the solicitors are entirely independent of GMC and will act in your best interests and yours alone.
Some solicitors will try to scare clients away from companies such as ourselves by suggesting that claims companies or accident management companies will hit their clients with hidden charges. Some may well do that, but all we can say is that with GMC there are no nasty surprises. If you are involved in a non fault motor accident and use our services, then you will have nothing to pay (unless you ask us to carry out extra services such as an MOT or a full vehicle service).
We should point out that if you decide to use our services, you are free to choose any solicitor of your choice to act on your behalf. All that we ask is that you ask the solicitor to claim back the cost of any services that we have provided you with, as part of your claim against the other driver involved.
Q - Why should I use GMC and not go directly to a solicitor?